Is Pepperstone Good?: The Review of Pepperstone Pros and Cons [Summary of Overview Information from Real Trading Experiences]

Important Details of Pepperstone Broker
Broker Name Pepperstone
Year of Establishment 2010
Regulatory Organization ASIC, FCA, DFSA และ SCB
Minimum Deposit $200
Deposit and Withdrawal Speed Deposit: Immediate, Withdrawal: 1 day 17 hours interval
Deposit and Withdrawal Rate  -4.68%
Leverage Maximum 1:500
Platform MT4, MT5 and cTrader

Pepperstone is ranked 5th in The Best Forex Broker Ranking 2022

Pepperstone Information

Year of Establishment : 2010

Head Office

Pepperstone’s Head Office is located in Melbourne, Australia

Address: Level 16, Tower One, 727 Collins Street Melbourne, VIC Australia 3008

Trading Products

  • Forex:
  • Gold:
  • Petroleum:
  • Index:
  • Cryptocurrency:
  • Stock:
  • Other Commodities: –
  • Bond: –

Pepperstone Broker Type

Pepperstone is a No Dealing Desk broker in which the customer’s orders are not taken into brokers, but are delivered to the market instead.

“With that said, we may be considered an ‘ECN’ broker as we do not operate any proprietary trading accounts. On the other hand, we provide quotes from external liquidity providers. (No pricing is set either from us or from any in association with us) through electronic communication networks, and this pricing will be passed on to you and other customers of ours without having brokers operating through the dealing desk.”

Pepperstone bonuses

Currently, there are no bonuses and promotions. More details will be available on the website

Contact channel


Trading platform

  • MT4 : Windows, Android, iOS and Mac
  • MT5 : Windows, Android, iOS and Mac
  • WebTrader
  • cTrader

Pepperstone review

Pepperstone is regarded as one of the brokers with international standards. It is an Australian broker with licenses from ASIC and FCA, which is a very strict regulatory organization, therefore building credibility with Pepperstone.

The main disadvantage of Pepperstone is the cumbersome account opening. When applying, customers have to answer too many questionnaires, which is considerably bothersome.


Broker from Australia
  • Licensed by the world’s top regulators (ASIC and FCA).
  • Ranked the 5th among the most reliable brokers in the world (Click to see details)
High popularity world-wide
Smooth trading, not delayed

Fast trading, no-delay, adjust Stop loss and Take Profit quickly.

Having Copy trade system

Using Copy trade system through

  • Myfxbook
  • MetaTrader Signals
  • DupliTrade


When applying, customers have to answer too many questionnaires
  • When applying, there is a very difficult quiz. (The quiz which is a test for those who already have basic knowledge of traders)
  • In case that customers do not answer, the system will not be able to proceed. There is an application deadline, with approximately 10 questions (different from person to person) if not authorized, the account will be closed within 30 days.
Slow account opening

The overview of account opening is very slow due to new account opening requests that require the submission of a complete identity verification document, making customers not willing to trade and causing a lot of boredom on this matter.

The minimum deposit is quite high

Minimum deposit is 200 USD

No bonus

Currently, Pepperstone does not offer any bonuses and promotions.

Is Pepperstone service fee high or low ? (SPREAD, COMMISSION, SWAP)

When considering the spread and commission fees, Pepperstone’s Razor account is of the lowest service fee, which is regarded as another account type with low trading fees when compared to all Forex broker accounts.

Example of Pepperstone’s Spread – Standard (left) and Razor (right)

Average spread over 7 major currency pairs of Pepperstone

pepperstone avg spread

Swap fee over major currency pairs of Pepperstone

Commission fee on Pepperstone’s Razor account.

  • AUD 7/ lot (round swap) or USD 7/ lot (round swap)
  • Depends on the currency selected when opening the account.
  • It is recommended to select AUD because of the lowest commission fee.

Is Pepperstone reliable and reputable ?

Pepperstone is a broker that holds both ASIC and FCA licenses, making it a highly reliable broker. This is because the two licenses are regarded as the highly reliable licenses in the Forex industry.

asic fca

Year of Establishment : 2010

License Certificate (Regulator)

1.  ASIC (Australian Securities and Investments Commission)

2. FCA (Financial Conduct Authority)

  • License Certificate No: 684312
  • Pepperstone Limited
  • Provides services for traders within European countries (European Union)
  • Compensation insurance of up to GBP85,000 per person
  • Click to view the License Certificate

3. DFSA (Dubai Financial Services Authority)

  • Provides services for traders within Middle-Eastern countries
  • Middle East: 16 countries: Bahrain, Egypt, Iran, Turkey, Iraq, Israel, Jordan, Kuwait, Lebanon, Qatar, Saudi Arabia, Syria United Arab Emirates, Yemen and Palestinian Territories

4. SCB (Securities Commission of The Bahamas)

  • Provide global services

Head Office

Pepperstone’s Head Office is located in Melbourne, Australia

Address : Level 16, Tower One, 727 Collins Street Melbourne, VIC Australia 3008

Employee Number : 51-200 persons

(A total of 306 employees are active on LinkedIn)

Customer capital protection

Pepperstone has a policy to separate customers’ funds from the company’s account.

The funds are held with Commonwealth Bank and National Australia Bank

Commonwealth Bank and National Australia Bank 


The Pepperstone Group is audited by Ernst & Young, one of the four largest auditing firms in the world.

Ernst & Young

To what extent is Pepperstone popular with traders around the world ?

All good ranking popularity scores are available in the Google Review section, where 65 people reviewed.

But in the section of Social media, it is relatively low, with Facebook fan pages only marking 68K likes.

Pepperstone Reputation

35% : Forex Peace Army [Score : 3.514 | 334 Reviews]
25% : Trustpilot [Score : 4.3 | 727 Reviews]
25% : myfxbook [Score : 3.6 | Total Votes : 394]
2.5% : Google Review [Score : 4.2 | 65 Reviews]
2.5% : Facebook [68K like this]
2.5% : Intragram [2,021 Followers]
2.5% : Twitter [6,201 Follows]
2.5% : Youtube [14.9K subscribers]
2.5% : Linkedin [6208 followers]

Pepperstone Services

There is a short queue for Live chat, but I have to wait quite a long time. The team used to wait for more than 20 minutes before the staff responded. As for the answers to questions, it is quite well, clear, and straight to the point.

The website is translated into only 5 languages: English, Thai, Spanish, Chinese and Vietnamese.

Pepperstone offers a  Live chat service that is available only in 4 languages:

English, Thai, Vietnamese, Russian

Live chat, having to wait quite a long time, the system is still not stable. As for answering, it is quite well, clear, and straight to the point.

(Wasted on waiting time)

Pepperstone Trading Experiences

I recommend the Razor account and choose the AUD currency because of the lowest commission fee. Overall trading is quite good, but opening an account is a bit difficult.

Apichart T.

Trading is appropriate, but opening an account is a bit difficult. If trading with AUD currency, the commission fee will be the lowest.

Yoya Yoshida

Fast trading, No-delay, adjust Stop loss and Take Profit quickly.

Attawat Rx

Pepperstone is a well traded broker, but it is very difficult to apply for services such as having to pass a quiz, creating boredom for customers. The recommended account is the Razor account because it trades better and smoother than the Standard account, plus the total service fee (Spread fee + Commission fee) is still lower (Same amount of initial deposit of $200)

Parichat B.

Recommend a Razor account, suitable for Scalper trading (saving little by little, gaining a lot of profit).

Sila T.

Another reliable Forex broker from Australia, but with the fact that Thai people are not the target groups, it makes things difficult for Thais as there are a lot of rules and regulations.

Uaiporn R.

Smooth trading, quick server, but opening an account is a bit difficult. (You need to answer a lot of questions)

Pepperstone Conclusion

Pepperstone is ranked the 5th in The Best Forex Broker Ranking 2022


Writer : Yoda Yoshida

  • Position : Editor
  • Biography : Former waiter to professional traders
  • Experience : 20 years in the Forex industry
  • Goal : To select the best broker for traders.
  • Short greetings : Some things take time to grow.
  • Full biography of the writer, Click >

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